Village with 'most beautiful' beach in UK becomes famous for 'appalling' Pontins

13 June 2023 , 08:24
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People who stayed at Pontins Camber Sands described the resort as
People who stayed at Pontins Camber Sands described the resort as 'filthy' (Image: Adam Gerrard / Daily Mirror)

A seaside village known for having one of the best beaches in the UK has now become famous for its notorious Pontins resort that was branded "filthy" by disappointed holidaymakers.

Guests who stayed at Pontins Camber Sands in East Sussex said they had a negative experience due to "abysmal conditions" at the resort, with one finding poo in their room and another claiming that their window was so dirty that they could not see the outside.

Jason, 39, travelled across the UK from Derbyshire to enjoy a few days by the seaside with his mother - but said that he was disappointed by the resort, which he described as "Camber Slums".

He told the Express: "We went to the beach a lot just to avoid the resort."

Village with 'most beautiful' beach in UK becomes famous for 'appalling' Pontins qhiddrikeiqtkinvHolidaymakers slammed 'filthy' conditions at Pontins Camber Sands (Adam Gerrard / Daily Mirror)

The holidaymaker claimed his chalet was "dirty" with an "unclean bathroom floor and faeces down the toilet".

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He added than when he asked for his room to be cleaned, it took about half an hour for a cleaner to arrive - and claimed she only gave it a "quick wipe down".

Another visitor from Kent who stayed at the resort with her husband and three children aged two, 10 and 15, said she "could have cried" when they arrived as the park was "disgusting".

The mum said: "We only managed to stay one night. The apartment was disgusting, dated and dangerous. Windows were so dirty we couldn't see out of them.

"The grounds were shocking, grass not been mowed in months by the looks of things. Thistles in the kids' play area."

Village with 'most beautiful' beach in UK becomes famous for 'appalling' PontinsCamber Sands during a spell of hot weather (Wayne Starr/Daily Star)

Glynis Shaw, from Hampshire, said the resort was a "total health hazard", claiming that at one point she and her friends woke up to find a "puddle on the lounge" they believe came from the light fitting.

The guest also described her stay as "filthy and unswept" with unclean work surfaces, wardrobes and mattresses.

On TripAdvisor, Pontins Camber Sands holiday park has had a total of 5,233 reviews.

A staggering 2,972 reviews are categorised as "terrible" and just 311 are categorised in the highest "excellent" bracket.

Camber Sands is located near Rye in East Sussex. It is a popular spot for windsurfing and kite-surfing.

Village with 'most beautiful' beach in UK becomes famous for 'appalling' PontinsPeople have described Camber Sands as one of the best beaches in the UK (Daily Express)

A review of the beach says: "It is by far the best sandy beach near London. So, very popular but luckily it is huge so there is space for all even on the hottest days."

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Another person added: "We always visit Camber - just love the dunes! So easy to get to as well from London."

One more said: "Best beach close to London, miles of soft golden sand, warm blue sea, wonderful early morning sunrise, and the sunsets are unbelievable."

The Mirror has contacted Pontins Camber Sands for comment.

Hanisha Sethi

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