Alton Towers Resort makes 'difficult decision' to close popular attraction

02 January 2024 , 22:14

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Alton Towers is a popular attraction in Staffordshire (Image: PA)

Alton Towers Resort has announced the closure of its spa - stating it was a "difficult decision".

The Alton Towers Spa, which had a 4.0 rating on Tripadvisor and offered various packages and treatments for guests, permanently closed on December 31, 2023.

A spokesman at Alton Towers Resort said: "After careful consideration, we have taken the difficult decision to close the Spa located on-site. This was a difficult decision but one we feel is essential for the future growth and development of the Resort."

"Our top priority has been supporting our employees at the Spa during this time, including with advice on career opportunities available across the Resort. We are also in the process of contacting guests with bookings in 2024 to discuss alternative options. We sincerely appreciate the loyalty and support of our valued guests and dedicated colleagues throughout the years."

The Alton Towers Spa has received nearly 200 'excellent' reviews on Tripadvisor. One visitor, Mitch, recently shared: "It was a fantastic day really lovely and clean and the facilities were brilliant. I would also like to mention how professional Sarah and Lucy were who did my and my partner's massage. They were really amazing and we will definitely be back thanks to how great the staff."

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Another guest, Laura, posted: "We went to the spa for my partner's 50th birthday. The staff are lovely, everything was spotlessly clean and the treatments were amazing!!! Definitely recommend and would go back!!"

Steph added her voice to the praise, saying: "Had a fantastic time at the Towers spa last Sunday. Good range of facilities, more than we expected. Superb massages by Lucy, really got to work on my knots! Delicious lunch in the restaurant and a fab range of cocktails."

Alton Towers is currently offering their festive breaks up until Sunday, January 7, Birmingham Live reports. Alton Towers will then close until the new season on Saturday, March 16. For more information, visit www.altontowers.com.

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Dayna Farrington