Store's strict new rules to deter thieves - including mandatory receipt check

19 July 2023 , 16:54
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A number of customers have welcomed the changes (Image: bett_yu/TikTok)
A number of customers have welcomed the changes (Image: bett_yu/TikTok)

A Safeway store in San Franciso has installed secure gates at self-checkout kiosks.

The measure was put in place to try and curb thieves from running off with their products and to keep customers and workers safe.

The store's location on Market Street has seen it use measures to try and stop thieves running off with full carts of products in recent years.

Customers have to scan their receipt at the security gates before they can leave with what they bought.

San Francisco Police said last year they were placing officers in some shots in an attempt to apprehend thieves. Around 60 arrests were made in just one month.

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Store's strict new rules to deter thieves - including mandatory receipt checkSafeway said the changes are to keep workers safe (Kyle Mazza/SOPA Images/REX/Shutterstock)

Safeway shopper Peter Thurston said to CBS News he thinks the shop is "convenient," but "time will tell if they are going to be successful or not," in rising the new device.

Peter said he regularly uses the shop but sees shoplifting "every day."

Shopper Norman Simpson was also optimistic about the security gates.

"Oh, it's the best. It's going to cut down on the crime. I guarantee it cuts down on the crime," he said

"The more they shoplift, the more we have to pay for the products," added Safeway shopper Marianne Bermudez.

Store's strict new rules to deter thieves - including mandatory receipt checkA number of San Francisco stores have reported problems (bett_yu/TikTok)

The problems are just being felt at Safeway. In April, Whole Foods said worker safety was forcing them to temporally shut one of their stores.

In response, San Francisco Board of Supervisors member Matt Dorsey said on Twitter: "Our neighbourhood waited a long time for this supermarket, but we’re also well aware of problems they’ve experienced with drug-related retail theft, adjacent drug markets, and the many safety issues related to them."

A similar incident occurred in September when a Cotopaxi store close its doors in the city in November last year.

Cotopaxi CEO Davis Smith said: "We had many jumping to our support, some who felt offended by my post, and a few who politicized our store’s closure (because these are the times we live in, unfortunately).

"To be clear, I never anticipated that our decision to close our Hayes Valley store would become entangled in political discourse."

Benjamin Lynch

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