Fuming man boycotts Costa after buying 'half empty' coffee and gets apology
![Nick Robinson suffered](/upload/news/2023/04/10/37429.jpg)
A grandad was left seething when he bought a large mocha from Costa Coffee - only to find his cup half empty.
Nick Robinson, 60, was visiting a patient at Great Western Hospital in Swindon, Wiltshire, when he grabbed a quick hot drink on his way out.
The dad-of-two paid £3.45 for a large mocha from the hospital's in-house branch of the high street coffee chain.
The self-employed property maintenance worker paid up, took his coffee and headed back to work on March 29.
![Fuming man boycotts Costa after buying 'half empty' coffee and gets apology qhiddqiqzdidzdinv](https://i2-prod.mirror.co.uk/incoming/article29671085.ece/ALTERNATES/s615b/0_SWNS_ROBINSON_COSTA_002.jpg)
It wasn't until he arrived at his next destination that he was dumbfounded to find that his cup was almost empty - and Costa Coffee has since apologised for the incident.
![Greggs, Costa & Pret coffees have 'huge differences in caffeine', says report](/upload/news/2023/02/01/2_m.jpg)
Nick, from Swindon, said: "When I went to have a sip, the cup seemed to go up quite far as I waited for a sip.
"I took the lid off and realised it was only just over half full, so you can pay for a large and you can possibly get a medium."
Nick said he hadn't noticed the cup wasn't full when he bought it and put the cup straight into the drinks holder in his van.
He fumed: "There was a lot of stains and froth remains on the side of the cup which someone pointed out when I posted the photo on social media.
"People commented that it seems like I had drank some.
![Fuming man boycotts Costa after buying 'half empty' coffee and gets apology](https://i2-prod.mirror.co.uk/incoming/article29671086.ece/ALTERNATES/n310p/0_SWNS_ROBINSON_COSTA_003.jpg)
"This is not the case and what they could see was either remains of melted froth - or a result of Swindon's bumpy potholes roads!"
Nick has since vowed not to visit that store again - and said he was "hacked off" about the experience.
He said: "I hardly ever drink Costa as I find it expensive but now and again it's nice to have one.
"I was at GWH again last Sunday and walked right past Costa.
"I wanted a coffee but why should I fill their pockets if they can't even fill a cup?
![Costa Coffee cappuccino has four times the amount of caffeine as a Red Bull](/upload/news/2023/02/01/3_m.jpg)
![Fuming man boycotts Costa after buying 'half empty' coffee and gets apology](https://i2-prod.mirror.co.uk/incoming/article29671164.ece/ALTERNATES/s615b/0_Costa-Coffee-to-reopen.jpg)
He added: "People have asked me 'why are we having a story about costa coffee with everything going on in the world?'
"But we're in a cost of living crisis and I work hard for my money.
"I'm not looking to get anything out of it, I just wanted to warn people to check their drinks before leaving."
A spokesperson for Costa Coffee said: "We were sorry to learn that Mr Robinson was disappointed with his coffee.
"[We] have asked that he get in touch with us directly so we can resolve the situation and look to ensure it doesn't happen again."
Read more similar news:
Comments:
comments powered by Disqus![](/upload/news/2024/07/05/176268_m.jpg)
![](/upload/news/2024/07/05/176264_m.jpg)
![](/upload/news/2024/07/02/176213_m.jpg)
![](/upload/news/2024/06/27/176126_m.jpg)
![](/upload/news/2024/07/06/176297_m.jpg)
![](/upload/news/2024/07/06/176296_m.jpg)
![](/upload/news/2024/07/06/176295_m.jpg)
![](/upload/news/2024/07/06/176294_m.jpg)
![](/upload/news/2024/07/06/176293_m.jpg)
![](/upload/news/2024/07/06/176290_m.jpg)
![](/upload/news/2024/07/06/176289_m.jpg)
![](/upload/news/2024/07/06/176288_m.jpg)
![](/upload/news/2024/07/06/176287_m.jpg)
![](/upload/news/2024/07/06/176286_m.jpg)
![](/upload/news/2024/07/06/176285_m.jpg)
![](/upload/news/2024/07/05/176284_m.jpg)
![](/upload/news/2024/07/05/176281_m.jpg)
![](/upload/news/2024/07/05/176279_m.jpg)
![](/upload/news/2024/07/05/176275_m.jpg)
![](/upload/news/2024/07/05/176274_m.jpg)
![](/upload/news/2024/07/05/176273_m.jpg)
![](/upload/news/2024/07/05/176271_m.jpg)
![](/upload/news/2024/07/05/176269_m.jpg)