All news on the topic: Southwest Airlines

Hannah Heck made an announcement about her grandmother Cynthia while on board the flight. Her grandmother, however, had a better response which amused passengers who didn't believe they were related

One plane passenger has used their creativity and puppet making skills to maximise the chances that they have as roomy and comfortable a flight in economy as possible

Maggi Thorne, 42, boarded a Southwest Airlines flight from Orlando to Nashville when she was approached by an air hostess and told to cover up, claiming her attire "wasn't appropriate"