All news on the topic: BT Group plc

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BT axing key service after more than 140 years in major blow for households
BT said less households are relying on its physical phone book, and instead are going online to find the same information - so it will no longer print it from next month
385
Angry neighbours stage protest to stop installation of huge 30ft broadband poles
Residents in Southport, Merseyside mounted their latest protest against Openreach over their plans to put up telegraph poles in the town - and once again stopped work from going ahead
1033
BT Tower to become hotel after Muhammad Ali and Paul McCartney guest stays
American hotel chain MCR Hotels is set to take over the BT Tower to turn it into a swanky hotel after it was purchased from the telecoms giant for a whopping £275million
1108
BT profits surge due to price increases as ultrafast broadband rollout continues
Allison Kirkby took the helm from previous chief executive Philip Jansen on Thursday, becoming the first female chief of the FTSE 100 firm
1032
Warning broadband and mobile customers face £500 exit fees or monthly bill hikes
Under current rules, broadband and mobile companies are allowed to increase prices mid-contract in line with inflation, plus up to 3.9% extra on top of this
915
Hidden BT broadband perk puts £85 back in shoppers' bank accounts
You'll get the cash no matter which broadband plan you choose
691
BT compensation court case - do I need to apply and how much money could I get
Ofcom previously found BT had consistently increased its prices, even as its own wholesale costs were falling - and campaigner Justin Le Patourel believes the telecoms provider owes compensation
677
BT announces plans to recruit more than 500 apprentices and graduates
The company will recruit across areas including software engineering, customer service, applied research, data analytics and cyber-security
916
BT customers facing extra charges after Xbox add-on randomly added to accounts
BT customers have reported being signed up for the Xbox Game Pass and having £10 added to their broadband bill without them signing up for the gaming subscription
1056
Your BT Broadband bill is about to rocket - check now to see what you'll pay
If you use BT Broadband, bad news is on its way.
641
Millions of BT customers could get £500 payout if new court case is successful
After a series of unsuccessful appeals, the bid has finally been approved and the case will now proceed to a full trial starting on January 29 2024 with a ruling expected after March
388
Green boxes you see on the street are about to become something very different
In a BT Group survey, almost two-thirds of respondents said they think the country’s EV charging infrastructure is inadequate – but that could be about to change with a new pilot programme
1024
EE issues two-day warning to all iPhone and Android users - don't ignore it
EE is urging all customers to be wary this weekend with the UK network expecting a flurry of scam SMS text messages to be unleashed.
1211
Your old landline will soon be 'obsolete' - millions of homes face huge change
Your old landline could be switched off this month as BT reveals next locations for the change to Digital Voice.
782
Old UK landlines being axed in 28 locations next year under huge shake-up
Openreach is switching off its old copper phone network in 28 locations next year, meaning anyone affected will have to move over to internet voice calls and Full Fibre broadband
990
'BT installed telegraph pole on my driveway while I was at work - I am furious'
Chris McNarney said a new pole installed by BT is now partly blocking her driveway - and she is also worried it will bring the value of her house down if she decides to sell
929
Millions of broadband customers issued warning over £150 price hikes
Many of the biggest broadband firms raise prices every April in line with the Consumer Price Index (CPI) or the Retail Price Index (RPI) inflation plus 3%, 3.7% or 3.9% on top
421
Top 30 technical terms that leave over-65s baffled - including smishing and URL
One in six say they can't wrap their head around jargon such as hyperlink, ransomware, and USB-C – with one in ten saying it would be easier to learn a foreign language
982
UK landlines will soon be cut off - BT announces when your home will be affected
There's a major change coming to the UK with older landline technology being switched off and replaced by digital voice calls instead.
894
BT offers its broadband users Netflix and Sky TV for an impossibly low price
BT has launched a new deal that’s offering broadband users the chance to get Netflix and Sky telly for just £12 per month.
653
BT stops offering traditional landlines - despite fears elderly will be cut off
If BT customers still want a landline, they will need to sign up for new Digital Voice technology which sees phones connected through a broadband router
1170
Broadband rival offers speed upgrade BT can't beat - check your postcode now
One of BT's biggest rivals has announced a massive speed boost which will bring improved downloads to millions of homes.
542
Three in 10 over-65s find technology like TikTok and Instagram too overwhelming
However over half would like to become more confident in understanding and using new tech – and one in five think they would be more motivated if someone showed them how
977
Thousands of Brits urged to swap mobile providers before SIM cards stop working
Customers of the mobile network Plusnet Mobile have been urged to switch providers as the firm is going to shut down later this year
687
BT warns broadband users to move their Wi-Fi routers - the worst place exposed
BT customers might want to take note of advice from the broadband firm as it could help to speed up those all-important downloads.
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