EE issues two-day warning to all iPhone and Android users - don't ignore it
If you get a text message this weekend saying you have missed a delivery be warned. EE has just issued an important alert to all of its customers with the UK network saying that December 23 will be the "Super Saturday" of scams.
With millions of us staying at home and doing our shopping online, this is the perfect time for cyber crooks to attack unsuspecting consumers.
EE says that the most common SMS scams in December are delivery-related with phone users getting messages that suggest they have missed a parcel or need to confirm a time slot for a courier company to visit.
On the same day in 2022, EE blocked a staggering three million SMS scam attempts – the highest number of the year.
“Super Saturday is set to be the busiest day of the year for high-street retailers," said Jonny Bunt, EE’s Director of Regulatory Affairs for Consumer division of BT Group.
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"With deliveries piling up on the doorstep, scammers will be looking for ways to take advantage of the festive frenzy. As one of the UK’s first lines of defence against SMS scam texts, we have clear sight of the threat level here at BT and EE and are already seeing a concerning spike in delivery scams in particular.”
"We would be nothing without the vigilance of our customers, which is why we’re encouraging everyone to take a couple of minutes to remind themselves of the signs, and to report suspicious texts for free to 7726.”
If you own a smartphone then here are some top tips to avoid being scammed ahead of Christmas.
EE’s top tips to staying scam safe:
• Never click on a link in a text from an unknown source.
• Trust your instincts. If something looks suspicious, there’s probably a catch.
• Keep your device software up to date.
• Never give out bank details, passwords or security codes on a website you’ve linked to.
• If your bank phones you, consider calling them back on a published number or using the 159 service
• If you get an expected call from someone, if in doubt put the phone down and call back on a number you trust
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If you receive a suspicious text, forward the phone number and incident to 7726, free of charge, for your mobile provider to investigate.
Once reported, block the number and notify others of the scam, so they can avoid falling victim.
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