All news by author: Rebecca Cooley

Amber Fisher, 32, from Isleworth in London, described her "nightmare" experience which left her on the precipice of passing out after eating just crisps, popcorn and celery on her nine-hour BA flight to the Caribbean

The one bed flat was swamped with rubbish when Joe Cole and his clearance company arrived. He said the resident "let the mess build up" over lockdown and was clearly a fan of pizza

Ryan Luke, the CEO and founder of Luke Capital Group, said a cleaner turned up at the property to find doors were ripped off their hinges and in pieces, holes punched in the walls and the TV damaged

Melanie Marvell, 58, was too embarrassed to leave the house in her grey tracksuit and couldn't afford to buy new outfits - her trip was ruined over the luggage 'nightmare'