All news by author: Catherine Furze

June and Paul Gordge, from Gateshead, said they spent two days queuing at KLM's help desk at Schiphol Airport in Amsyerdam before deciding to cut short their trip

Ponteland mum Leigh Elsaghier and her daughter were left 'stranded' at Schipol Airport in Amsterdam after their flight to Newcastle was cancelled amid air traffic control chaos

Fraudsters have found a way of 'spoofing' numbers allowing them to infiltrate text messages from legitimate senders, making it look as if a bank or another organisation is actually getting in touch

Catherine and Jo Montgomery have been sent threatening letters and texts that mistakenly told them they have been in dereliction of their duties after the death of their mum Eileen

Karl Pyle, 32, was found dead on the banks of the River Tyne in Newburn, Newcastle upon Tyne one month after he went missing and now his devastated family have paid an emotional tribute

Anthony Dixon's four-year-old son Jay is autistic and needs to use his outdoor sensory equipment daily but has accused Barratt Homes of failing to help with ongoing flood issues in the garden

Karen Pringle says she is "sick and tired" of living in her damp and mouldy home in Ryton, after being forced to paint the bathroom 19 times in six years, urging Gateshead Council to help her

Jimmy and Susan Robson suffer from health issues and moved to their Northumberland home to make life easier, but are now living in a 'nightmare' after discovering damp and mould

The tenant noticed her bungalow's walls were damp and the windows let in water almost as soon as she moved into the property in North Tyneside