National Trust Free Family Pass Terms and Conditions

19 April 2023 , 14:31

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Excluded properties:

A link to this list on the National Trust website can be found here.

1. The National Trust family pass is for admission only and excludes car parking charges.
2. The National Trust family pass is a single-use pass and may only be used once.
3. Only one National Trust family pass per household will be permitted.
4. The promotion is open to anyone who is a resident of England, Wales and NI except employees of Reach PLC or National Trust and their immediate families.
5. To redeem the free National Trust family pass, you will need to cut out the in-paper voucher or present the email with your free family pass to a member of staff at your chosen National Trust site. Mobile coverage may be limited at the National Trust property you choose to visit, please download to your device, or print the email.
6. The National Trust family pass is a single-use pass which allows 2 adults and up to 3 children or 1 adult and up to 4 children to receive free admission to a National Trust property of your choice.
7. Adults are those aged over 18; children are those aged between 5 – 17; under 5s receive free admission at National Trust properties.
8. The National Trust family pass will be valid for use from the date of receiving your in-paper voucher or email through to Friday, June 30, 2023.

9. The National Trust family pass is valid from Monday to Sunday at National Trust properties within advertised opening hours, excluding bank holiday weekends. The pass is not valid on April 29, April 30 or May 1; Saturday 6, Sunday 7 or May 8 and Saturday May 27, Sunday May 28 or May 29, 2023.
10. There are some exclusions on National Trust venues / properties included in this promotion and special events are not included. Some properties require advance booking. For a link to the excluded properties, as well as details of how to book certain properties in advance, see below.

How to book at a bookable property:

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Visit the participating property’s website, click ‘Book a Visit’.
Select two ‘Non-member adult (aged 18+)’ tickets.
Click ‘Select your session’.
Choose your visit date during the redemption period.
Choose your session time and click ‘Book’.
Click ‘Go to Basket’.
Enter discount code ReachPLCFreeAccess in the discount code box and click ‘Apply’.
If your basket includes the correct ticket (family pass), during the redemption period (excluding April 29, April 30, May 1; Saturday 6, Sunday 7, May 8 and Saturday May 27, Sunday May 28, May 29, 2023) your basket includes the correct tickets (two adults), during the redemption period (Sun 2 April – Sun 23 April 2023 - excluding April 7-April 11) the discount will be applied.
Click ‘Checkout’ to complete the transaction. Once completed you will receive a confirmation email.
Bring along both your booking confirmation and the cut out in-paper voucher or email voucher. Present these to the National Trust team member on arrival. The in paper voucher must be surrendered.
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Without both the booking confirmation and the membership voucher we cannot guarantee entry, and without the voucher cut-out, you will not receive entry and will be charged the full admission price for the second adult at the property.