McDonald’s sales fall for first time since 2020, as higher prices deter consumers

29 July 2024 , 19:52

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McDonald’s sales fall for first time since 2020, as higher prices deter consumers

McDonald’s global same-stores fell for the first time in nearly four years in the second quarter as inflation-weary consumers skipped eating out or chose cheaper options. The company said it’s working on fixes, like meal deals and new menu items, but it expects same-store sales to be down for the next few quarters.

“Consumers still recognize us as the value leader versus our key competitors, it’s clear that our value leadership gap has recently shrunk,” McDonald’s Chairman, President and CEO Chris Kempczinski said Monday during a conference call with investors. “We are working to fix that with pace.”

Sales at locations open at least a year fell 1% in the April-June period, the first decline since the final quarter of 2020, when the pandemic shuttered stores and millions stayed home.

In the U.S., same-store sales fell nearly 1%. McDonald’s saw fewer customers but it said those who came spent more because of price increases. Kempczinski defended the higher menu prices, saying the costs for paper, food and labor increased as much as 40% in some markets over the last few years.

It’s an issue that goes beyond the Chicago burger giant. Customer traffic at U.S. fast-food restaurants fell 2% in the first half of the year compared to the same period a year ago, according to Circana, a market research company. David Portalatin, a food industry advisor for Circana, expects high inflation and rising consumer debt will also dent traffic in the second half of 2024. 

David Wilson