Virgin Media issues another urgent email warning to users - check your inbox now

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Virgin Media email scam warning (Image: GETTY • VIRGIN MEDIA)
Virgin Media email scam warning (Image: GETTY • VIRGIN MEDIA)

Virgin Media has sent out another alert this week urging its millions of customers to be on red alert when checking their daily dose of emails. The popular broadband and TV supplier says scammers continue to use Virgin's name in a bid to trick homes into handing over data and many attacks are getting smarter with new tactics being used by cyber crooks.

"Spotting scammers can be tricky and they’re getting smarter all the time, using new techniques to try to prise your personal information away from you." Virgin Media explained.

One of the biggest threats is from rogue emails which often appear to have come directly from firms such as Virgin. Scammers increasingly use scare tactics in a bid to get people clicking on links so always be on the lookout if you get an email that includes warnings or tells you to act quickly.

"Scammers will stress the urgency of your actions in the hope you don’t take the time to check whether it’s real or not – for example, saying your account is about to be closed, or that there is a payment issue on your account," said Virgin in its latest warning seen by Mirror Online.

There are plenty of other things to watch out for including if the email has really come from Virgin itself.

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"It may look like a real email from Virgin Media or another business you use, but if you hover over or right-click the sender’s name, you’ll be able to see the email address it has actually been sent from," Virgin continued.

Virgin also says it will never ask for personal details via emails so never click on links and start entering in your date of birth, email address, password or any financial data such as banking details.

It's also a good idea to read the messages a few times and check for grammar and typos - emails are often sent by cyber crooks in foreign countries and mistakes are huge telltale signs that things are fake - it's highly unlikley that Virgin would ever send notifications out that are full of errors.

As well as issuing advice on email scams, Virgin has also warned users to be on the lookout for telephone scams as well.

Top tips to watch out for include calls that come out of the blue, operators who appear aggressive or threatening and anyone who rings and asks for personal details.

Text messages can also be used by scammers so never click on links that suddenly appear on your phones.

"If you get a text out of the blue that either doesn’t feel relevant or too good to be true, ensure you never click on any links and always forward the message onto 7726. We’ll look into it and work to block the sender from our network," Virgin urged users.

Scams continue to rise so be alert and think twice before you hand over any personal details.

Dave Snelling

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