DWP shares four ways your Universal Credit claim could be classed as fraud

10 February 2024 , 07:00

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The DWP are working to clamp down on fraud and error in the benefit system (Image: Getty Images/Maskot)

The Department for Work and Pensions (DWP) is working to clamp down on benefit fraud - but what does the DWP classify as fraud?

The benefits department is working on new ways to reduce levels of fraud and error with the benefit system which includes payments such as Universal Credit, Personal Independence Payment (PIP), Housing Benefit etc. The department will be introducing new powers over the coming months and years and these include allowing DWP investigators to access and collect data from banks to see where claimants are spending their money, allowing investigators to execute search and seizure orders, and being given the power to make arrests.

According to official data, in the 2022/23 financial year, fraud and error rates fell to 3.6% (£8.3 billion) from 4.% (£8.7 billion). In July last year, the DWP set a new target to save at least £1.3 billion in 2023-24 through its counter fraud and error resource. With the DWP clamping down, it is good to understand what the department means by fraud and error, so you can avoid accidentally falling into trouble.

The DWP splits fraud and error into three categories each with a different definition. These are Fraud, Claimant Error, and Official Error. According to official DWP documentation, a case is classed as "fraud" if the following three conditions apply:

• The conditions for receipt of benefit, or the rate of benefit in payment, are not being met
• The claimant can reasonably be expected to be aware of the effect on their entitlement
• Benefit payment stops or reduces as a result of the review

The most common examples of benefit fraud seen by the DWP include:

8 money changes coming in February including Universal Credit and passport fees

• Faking an illness or injury to get unemployment or disability benefits
• Failing to report income from a business or employment to make income seem lower than it is
• Living with someone who contributes to the household income without declaring that income to the authorities
• Falsifying accounts to make it seem like a person has less money than they say they do

The DWP describes "claimant error" as the claimant providing "inaccurate or incomplete" information to authorities or has "failed to report a change in their circumstances". At the same time, the DWP finds no evidence of "fraudulent intent" on the claimant’s part - so the error was classed as accidental and it was not planned.

The third is "official error", which is where the benefit has been paid incorrectly due to a failure to act, a delay or a mistaken assessment by the DWP, a local authority, or HMRC. In this instance, no one outside the department has "materially contributed, regardless of whether the business unit has processed the information".

Ruby Flanagan