All news on the topic: Simon Francis

The country's biggest energy supplier raked in £751million last year, up from £72million in 2022 - a surge fuelled by £500m of energy crisis costs which it was allowed to recoup from bills

The energy regulator Ofgem is facing criticism for raising its household price cap next year, allowing fuel suppliers to charge more to cover the debt of customers who have fallen behind

Millions face a bleak Christmas due to their living conditions. People with damp and mould in their homes are more likely to have respiratory problems, infections, allergies or asthma

Ofgem has issued new rules requiring suppliers to contact customers if they miss two monthly or one quarterly payments, check to see if they are struggling with bills and, if so, offer support such as affordable payment plans or repayment holidays

Britain's energy watchdog Ofgem is considering a one-off increase to the energy price cap of up to £17 a year to help prevent suppliers from going bust as they face spiralling consumer debts

Fuel poverty campaigners have said this winter will be as difficult as the last for Brit households - yet super-rich energy companies will line their pockets with millions

Charity bosses warn the number behind with payments has soared by 2.1 million since March last year, with data suggesting one in 10 adults failed to pay sky-high fuel bills in April

Chancellor Jeremy Hunt has confirmed plans to revert the tax back to 40% from 75% in a move that has been criticised by campaigners

More than 16 million households have built up credit balances with their supplier, according to research - and the amount has soared from £5.3bn last year

Leap comes after Tories scrapped support package which gave households an extra £400 to cover soaring costs and replaced it with more targeted aid

BP chief executive Bernard Looney could be in line for a fat paypacket but the End Fuel Poverty Coalition slammed the 'champagne lifestyle for energy bosses' while struggling Brits suffer in 'cold, damp homes'

Chief executive Chris O’Shea is expected to be in line for the windfall on the back of a soaring profits at the energy giant, which is forecast to announce a £3billion haul this Thursday

Bailiffs forced their way into homes of vulnerable British Gas customers behind on bills. Victims – including the sick and disabled – were forced to have more costly pre-payment meters