All news on the topic: KLM Royal Dutch Airlines

June and Paul Gordge, from Gateshead, said they spent two days queuing at KLM's help desk at Schiphol Airport in Amsyerdam before deciding to cut short their trip

Ponteland mum Leigh Elsaghier and her daughter were left 'stranded' at Schipol Airport in Amsterdam after their flight to Newcastle was cancelled amid air traffic control chaos

Ross Dudgeon, from Melbourne in Australia, spent two weeks in Scotland without his bags or any of his belongings after taking a flight from Amsterdam to Scotland with KLM