All news by author: Alice Suffield

575
Hotel owner's epic reply to guest who said rooms 'overpriced' and pillows 'thin'
The Royal Seabank Hotel on Blackpool Promenade boasts 120 en-suite bedrooms with a wide variety of rooms and receives mostly positive reviews - with the occasional negative comment
649
Mum and daughter, 7, flee hotel after finding 'wee stains on mattress'
Chantelle Murray, her two sisters and her seven-year-old daughter Lacey had travelled down from Glasgow to Blackpool for a dance competition and had to check out 'within hours'
411
Chippy's epic response to punter who feels 'robbed' by £17.50 fish supper
A customer said he felt 'robbed' after paying £17.50 to eat at Yorkshire Fisheries in Blackpool, Lancashire - but the shop owners replied to the review to defend themselves
732
Pub's fiery response to diner who slammed vegetable 'mush' on TripAdvisor
Staff at the popular Green Man at Inglewhite in Preston, Lancashire, didn't take kindly to the one-star attack, and had a poke at the TripAdvisor reviewer for calling their customers 'fibbers'