Yodel delivery driver 'spits on a customer's letterbox' in doorcam video

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Yodel delivery driver
Yodel delivery driver 'spits on a customer's letterbox' in doorcam video

A health assistant wants a Yodel delivery driver sacked after her doorbell camera captured the moment he appeared to spit on her letterbox.

Belle Sutton, 19, was notified someone was at her door while she was at work by her Ring doorbell. She said she left a note asking the driver to leave it in a safe space behind her bin.

The subsequent footage taken from the doorcam in a three-door flat in Birkenhead, Merseyside, left Belle "fuming" at the "disgusting" act by the Yodel delivery driver.

Belle, from Birkenhead, Merseyside, said: "I left a note on the 'safe spot' bit online saying I won't be in so can you please leave it behind the green bin.

Yodel delivery driver 'spits on a customer's letterbox' in doorcam video eiqrziquxirhinvBelle, 19, was at work when the incident happened (Kennedy News and Media)

"He tried to ring my ring doorbell and just spat on my letterbox because I wasn't in. I got a notification at work saying someone had been at my front door so I went to the staff room and checked.

"I was absolutely fuming, how disgusting. How does that benefit him? How has spitting on my letterbox made his day?

"I think for other people's safety he should be sacked. Not everyone has a ring doorbell. Imagine if he had Covid and he did that to an old woman and she touches it. I disinfected the letterbox when I got home."

Yodel delivery driver 'spits on a customer's letterbox' in doorcam videoYodel said 'appropriate action' was taken after the grim act (Kennedy News and Media)

Yodel said "appropriate action" had been taken and said they were taking the incident to the "highest level".

Belle posted the video on social media where people commenting were left horrified.

People online suggested she take the incident to the police, but she instead took it up with Yodel's customer service line.

One person said: "I hope Yodel sack him the f*****g tramp."

Yodel delivery driver 'spits on a customer's letterbox' in doorcam videoBelle was urged to contact the police by people commenting on social media (Kennedy News and Media)

Another wrote: "Oh my God, report him and with all this covid I'm sure he can be prosecuted for spitting."

A third added: "This is a public health issue on your property. Police."

Belle said: "I missed their call back but they left me a voicemail. The voicemail said they were taking my complaint to the highest level.

"People think it's disgusting and I should report it to the police but I'll just let Yodel deal with it.

"It's my first time using them and I probably won't use them again.

"It's scary to think what he'd be doing if they didn't have video footage. He rang my ring doorbell so he knew I had video footage."

A Yodel spokesperson said: "We take driver behaviour very seriously and this incident clearly does not meet our high standards. We have taken appropriate action and reached out to the customer to express our sincere apologies."

Hannah Phillips

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