Dad furious after British Gas mistakenly send bailiffs to his house four times
![Rowan Purdey was hounded for four years by British Gas for a debt he didn](/upload/news/2023/02/18/6961.jpg)
Bungling British Gas sent bailiffs to a dad’s flat four times after he moved in – for an £8,000 bill belonging to a home half a mile away.
The firm, whose owners Centrica reported £3.3 billion profits, bombarded Rowan Purdy, 45, with threats.
But despite the builder having proof the bill was not his, British Gas kept sending debt agents with engineers to force-fit a pre-payment metre he already had.
The energy company had even sent him a letter confirming they’d been billing him incorrectly – but the bailiffs kept coming.
Rowan, of South Hams, Devon, said the strain and anxiety let to him being off sick from work last month.
![Even the Tooth Fairy is feeling the cost of living crunch with payments down 10% qhiqqkiqztidruinv](/upload/news/2023/02/01/361_m.jpg)
He said: “British Gas should be ashamed of themselves. They have caused me huge amounts of stress. I’m constantly worried bailiffs will knock on the door again.”
British Gas said: “We are sorry we haven’t been able to resolve Mr Purdey’s complaint sooner.
"Debt letters have been stopped while the complaint is investigated by the Ombudsman.”
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