How to cancel Fortnite crew - instructions for all platforms

26 June 2023 , 16:15

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This month's Fortnite Crew pack includes the exclusive Styx skin (Image: Epic Games)

Fortnite Crew is an in-game subscription for Fortnite which offers up goodies each month, but it can be a tad finnicky to cancel (like any subscription service). Here's what you need to know.

Fortnite Crew is a monthly subscription service that gives you access to an exclusive skin each month, 1,000 V-Bucks and other goodies, plus – if you don't already own it – the current Battle Pass. This service costs £9.99 / $11.99 / AU$17.55, which you can cancel at any time and retain the items you've unlocked. Plus if your subscription started in the middle of the month, you'll get two of the monthly skins for the price of one month once it hits the first of a given month.

A lot of subscription services tend to be a bit of a hassle to cancel (looking at you Now TV) and you can't just simply cancel your Fortnite Crew subscription in-game, so here's what you need to know about cancelling Fortnite Crew on PC, Xbox, PS4, PS5, and Nintendo Switch.

How to cancel Fortnite Crew – PC

Epic Games' official instructions for cancelling a Fortnite Crew subscription on PC are as follows:

Navigate to the Epic Games account page
Sign in to your Epic Games account
Select Subscriptions to the left
Select the Cog icon to the top right of your subscription
Select Cancel Subscription
Follow the prompts to cancel

If you want to resubscribe you can just do it through the in-game menu as before.

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How to cancel Fortnite Crew – Xbox

There are two ways to cancel a Fortnite Crew subscription purchased on Xbox. First if you want to cancel it on the console itself, you'll need to do the following:

Go to Settings .
Go to Account .
Under Account, go to Subscriptions .
You might be prompted to enter your passkey if you have it activated; otherwise, you'll be taken to your subscriptions page, and you'll see all available subscriptions under your Xbox account
Find Fortnite Crew and turn off auto-renewal.

If you want to cancel it through a web browser you can do the following:

Navigate to the Microsoft account page
Sign in to your Microsoft account
Select Services & Subscriptions at the top of the page
Select Manage next to your subscription listing
Select Turn off recurring billing to the right
Follow the prompts to turn off recurring billing

It's possible to have some items removed from your account if you select "cancel and get a refund" instead of turning off auto-renew it'll refund your items.

How to cancel Fortnite Crew – PlayStation

There's different ways to cancel your Fortnite Crew subscription depending on what console you are on, the following instructions are for users on PS4:

From your home screen, go to Settings .
Go to Account Management .
Go to Account Information .
Go to Services List .
Navigate to Fortnite from the list of games.
Find Fortnite Crew and select the Turn Off Auto-Renew option.

Meanwhile users on PS5 need to do the following:

From your home screen, go to Settings .
Go to Users and Accounts .
Go to Accounts and select Payment and Subscriptions .
Go to Game and App Services .
Navigate to Fortnite from the list of games.
Find Fortnite Crew and select the Turn Off Auto-Renew option. The date that the Fortnite Crew pack expires will be displayed

However, you can also do it via the PlayStation website, those instructions are as follows:

Navigate to The PlayStation Store
Sign in to your account for PlayStation Network
Click Subscriptions Management
Select Turn Off Auto Renew.

This method works for both the PS4 and PS5, so you don't need to worry about that aspect.

How to cancel Fortnite Crew – Nintendo Switch

Finally, there's the Nintendo Switch, which can also be cancelled through the console and on the website. Instructions for the console are as follows:

Click the Home button on your Switch
Open the Eshop
Select your account icon in the top right of the screen
Select your Subscriptions
Locate your Fortnite Crew subscription in the list and select Turn Off Automatic Renewal
Follow the prompts to cancel

To cancel the subscription without using the console, you need to follow the following instructions:

Navigate to Nintendo Website
Sign in to your Nintendo Account
Locate your Fortnite Crew subscription in the list and select Turn Off Automatic Renewal
Follow the prompts to cancel

And that's you sorted, no matter what platform you're on it's fairly simple to cancel your Fortnite Crew Subscription.