Mum baffled by seller's 'ignorant' reply after alerting her to grammar error

07 February 2023 , 11:10

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The seller was not happy with the feedback (stock photo) (Image: Getty Images/Tetra images RF)

A woman faced a scathing backlash from a seller of signs on the online marketplace Etsy after she pointed out some grammatical errors in their products. The woman had been browsing the popular online marketplace where small businesses can sell their goods when she stumbled across a couple with misplaced apostrophes.

When contacting the seller about purchasing her products, she mentioned the grammatical errors but they were far from impressed to be receiving this feedback.

In their reply, they said they have hundreds of satisfied customers as nobody has ever complained before and said it must be the woman who has the problem.

One of the signs said 'Dog's welcome' with the misplaced apostrophe (stock photo) (AFP via Getty Images)

Taking to Mumsnet, the woman felt she gave them this feedback in a constructive way so she was shocked to have received their reply.

In the post, the woman, who remained anonymous, wrote: "Looking at signs on Etsy earlier and one I noticed said ‘Dog’s welcome’. Obviously dogs doesn’t need an apostrophe here.

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"Looking at other items in their shop I also noticed things like 'mum’s are magic’ and some others. I messaged the seller about something I wanted to buy but mentioned the incorrect use of the apostrophe - in a polite, what I considered to be constructive way."

However, the seller was not happy to have the mistakes pointed out.

She said: "Apparently they have 'hundreds of very satisfied customers’ (and actually they have had hundreds of sales according to their Etsy stats) and nobody has ever complained before, therefore it must be me who has the problem and I should probably look at other shops if I’m going to be ‘a perfectionist about it’."

The woman then asked the forum if she was being unreasonable as she thought she was just being helpful.

In response, many sided with her and said as they were selling signs the grammar should be correct on them.

One person wrote: "Basic grammar is a must if you're making signs surely!"

While another added: "She's wilfully ignorant and you are not wrong just because her customers are equally poor at punctuation. Check her site in a couple of weeks and see if anything has changed."

Freddie Bennett