Nationwide app crashes, leaving users unable to access their accounts

18 November 2024 , 12:35

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Nationwide app crashes, leaving users unable to access their accounts

Nationwide users woke up to find an array of issues with their banking app this morning.

Around 10am this morning, thousands of users reported issues accessing their account balances, online banking and more.

The majority of the issues appear to be based in London, though users in Manchester, Glasgow, Belfast, Plymouth, Norwich and Nottingham have also reported outages.

In a post on X, a spokesperson for Nationwide wrote: ‘Sorry, some customers are unable to use our Banking app at the moment. In the meantime, you’ll be able to use our Internet Bank to manage your money.’

Thomas Brown

Head of Investigations