Slack down as users fume at 'connection issues' and can't send or open messages

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Slack down as users fume at
Slack down as users fume at 'connection issues' and can't send or open messages

Workplace messaging app Slack is currently experiencing an outage - leaving frustrated users unable to send or receive messages.

A statement on Slack's official status indicator, posted at 10.04pm UK time, reads: "We're investigating issues users are having with sending and loading messages, including threads. We'll be back with an update as soon as we know more."

The developers said the glitches were isolated to versions of the program with International Data Residency (IDR) enabled.

Slack's second technical update, published at 10.30pm, said: "We're still working to identify the root cause of the issue, however, this is isolated to workspaces with International Data Residency (IDR) enabled. Affected users on desktop and mobile may be experiencing additional issues with loading channels, huddles, canvases, and some workflows."

Outage monitoring website Down Detector recorded a peak of reported issues at around 10pm UK time on Monday, with the first reports coming around 20 minutes earlier. Responding to the ongoing problems, one user on X (formerly Twitter) asked: "Is Slack down???" While another said: "Waited until my work day was over to go down, thank you Slack." Others, in a more celebratory mood, joked that the website going down would allow them to take time away from work.

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The Mirror have contacted Slack Technologies for comment. Last July, a global outage also left users unable to use the app for around an hour. The app, which was invented in 2013, is now used around the world for managing workplace teams and is available in 12 different languages. Its parent company has offices in New York City, Denver, Toronto, London, Paris, Tokyo, Dublin, Vancouver, Maharashtra, and Melbourne.

Benedict Tetzlaff-Deas

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