Depop customer horrified at new boots delivered full of old 'smelly' knickers

08 December 2023 , 18:40

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A Depop customer got her boots – and a load of smelly underwear (Image: Jam Press)

A funny but ultimately disgusting exchange between a customer and seller on popular retail app Depop has been revealed – involving boots and unwanted underwear.

A fashion lover had spotted a pair of brown boots that they thought were a bargain and ordered them, but got a shock when they arrived with the addition of smelly knickers and other 'items'. The baffled buyer allegedly found several pairs of knickers, including a red thong, stuffed inside the boots, which were accompanied with a bra, a sock, and a yellow handwritten post-it note reading "Enjoy".

But when they messaged the seller to complain about the "weird" 'bonus' items, as well as about the state of the boots, which were, it was claimed, not brown and were flaking, the seller denied the claims. The troubled purchaser said: "There was used lingerie stuffed into the boots that really smell. This is just really unacceptable and weird. The boots are also not brown and are not in perfect condition. The leather is flaking off everywhere. Please can you issue me a refund for these reasons."

The buyer was not amused with the parcel they received from a Depop seller (Jam Press)

However, the seller replied: "Hey, I checked these boots there was nothing in them, the boots are in perfect condition and there is not flaking leather." The customer said the knickers they had found were from M&S. But the seller again refuted the allegation, saying they don't own red M&S knickers and didn't include a note. The customer said: "Well explain how they got in there then? Was it the postman?"

The conversation deteriorated from there, with the seller claiming the customer was just "trying to get a refund since you didn't like the boots". The exchange was shared on social media, where it went viral racking up 3,000 likes and dozens of comments.

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One person said: "Why would anyone buy anything from these sites, ffs?! If you're anxious to buy other people's garbage, go to a thrift shop." "Why's she complaining... that's a bonus," joked another user. Someone else added: "What the flip." "EW," said someone else.

Another took the seller's side, saying: "Buyer trying to get boots for nowt." Another wondered: "How does the buyer know the undies were used?" Other users guessed that it was a "kink seller" in disguise – however the profile appears to only sell vintage shoes and clothes.

And it's not the first time there's been a 'smelly' revelation arising around Depop, as a buyer thought they'd bagged themselves a bargain – before it arrived in second-hand packaging with the clothing item inside. The customer was shocked after their order arrived in the greasy crisp packet, which still had oily crisp crumbs inside.

But after complaining to the seller, they were quick to find out the 75p Jack's Burger Bites packaging was an eco-warrior trying to be green. The bizarre packaging arrived with the buyer's address taped to the snack packet after buying an undisclosed item on the second-hand shopping app.

The buyer said, "you sent me it in a crisp packet?" adding "it's literally got crumbs and flavouring all stuck on it. Did you not have anything else to send it in? I feel like it's just common sense to at least use something clean."

Hilariously, the seller replied: "I'm sorry but what did you expect? This is a used clothing selling website? This is exactly why I refrain from selling on this silly app, people like you always have something to complain about." And in a worrying twist, a woman selling clothes on the app said she was "shocked" when a male buyer asked her for worn underwear. The woman, from Northampton said she was worried as he had her home address after she offered two bags of garments.

The woman said she had agreed to sell the clothes to a man who claimed he was interested in branded goods. She said: "It all sounded legit so I said fine and gave him my address. Later that night he called asking if I was interested in wearing knickers overnight and putting them in a jiffy bag for him to collect for £25 a go. It came from nowhere. I was shocked."

Paul Donald