Chase, Visa and Bolt down causing Black Friday payment misery for millions

24 November 2023 , 22:03

952     0

Chase, Visa and Bolt payments processing systems are down (Image: Bloomberg via Getty Images)

Chase, Visa and Bolt payments processing systems are down causing Black Friday misery for millions.

Down Detector is reporting an 80% surge in people reporting issues with credit card payments with Visa seeing a 68% surge in card payment issues. Many users also reported issued with logging into their online accounts when trying to resolve the issue.

One user posted to Down Detector saying: "Every time I try to login today for the past 6 hours, it says 'Looks like this part of our site isn't working right now'. I've tried multiple browsers. So it seems like they got hacked or are having."

READ MORE: Cadbury fans spot massive change to Heroes tubs - and they can't believe their eyes

Others have reported issues with money not being deposited into their accounts, with a user saying: "My husband never got his check for 11/3/23 finally the company he works for cut everyone a check that did not receive one. Now this morning 11/10/23 my daughter didn’t get her direct deposit."

Paco Rabanne dies aged 88 as tributes pour in for fashion and perfume legend

Visa users also reported issued making card payments (Getty Images)

It comes as millions are set to take advantage of Black Friday deals online and in stores, leaving some customers frustrated at a lack of communication from the banks. Twitter user Amanda Palumbo wrote: "@Chase is having major system issues causing cards to get declined if anyone else is having issues.

"Chase, you need to do a better job communicating when your system is down and up so I’m not sitting on hold for 15 min trying to figure out why my card keeps getting declined."

It comes as millions are set to take advantage of Black Friday deals online and in stores, leaving some customers frustrated at a lack of communication from the banks. Twitter user Amanda Palumbo wrote: "@Chase is having major system issues causing cards to get declined if anyone else is having issues.

"Chase, you need to do a better job communicating when your system is down and up so I’m not sitting on hold for 15 min trying to figure out why my card keeps getting declined."

The payment issued struck as millions attempted to make Black Friday purchases (Getty Images)

Earlier this month Chase joined banking companies Truist, Bank of America, US Bank, and Wells Fargo in experiencing delays in the posting of direct deposits. Customers reported experiencing delays in the posting of their direct debit deposits and paychecks. Wells Fargo first acknowledged the issue on social media and said they were working towards a resolution. Bank of America also acknowledged the issue in a message to customers.

A Chase spokesperson said at the time: "A system issue affected ACH debits and credits sent to us, as well as to other banks. The originators of these deposits are working to resend the payment files and we will post them as soon as we can."

Mirror.co.uk