Waitrose shoppers being given free John Lewis Christmas toy in act of kindness

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Waitrose shoppers are being given freebies (Image: Geography Photos/Universal Images Group via Getty Images)
Waitrose shoppers are being given freebies (Image: Geography Photos/Universal Images Group via Getty Images)

Waitrose shoppers are being given free cuddly toys inspired by John Lewis’ latest Christmas advert.

Customers are being handed free “Snapper” toys by shop workers, in an act of kindness. Snapper is the friendly venus fly trap who appears in the John Lewis Christmas advert.

For those who haven’t seen it, the advert focuses on a young boy who tries to grow his own Christmas tree, but ends up growing the giant, mischief-causing Venus Flytrap called Snapper instead. Snapper grows too big for the living room and is cast out into the cold, but is eventually embraced back into family life as the characters embrace their unconventional “Christmas tree”.

Snapper plush toys retail at £18 but parents have reported being given them for free by kind shop workers. It isn't clear how many toys are being given away in each store - it is likely down to the discretion to the manager.

In the "Overheard in Waitrose" Facebook group, one shopper said: "Well thank you Waitrose, I did my shopping at the checkout and was asked if I would like a free venus fly trap cuddly toy as a Merry Christmas from John Lewis and Waitrose… Don’t mind if I do - a very small little boy is very happy."

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Waitrose shoppers being given free John Lewis Christmas toy in act of kindnessSnapper plush toys retail at £18 at Waitrose and John Lewis (John Lewis)

Another added: "I was also gifted a snapper cuddly toy at the checkout yesterday. I take my two-year-old granddaughter into my local Waitrose twice a week and she was thrilled with it."

On X, formerly Twitter, one mum wrote to Waitrose: “Massive thank you to your customer service who gifted three snapper plush toys to my three boys this cold and miserable morning at your Swaffham store! Made our day.” Another wrote: “Thank you Waitrose Andover for a lovely surprise today. I was lucky enough to be given a free Snapper as I left the store.”

John Lewis said: “We’re really pleased with the response from customers to Snapper. The merchandise is proving very popular and, as part of our regular customer service promise, our Partners are able to surprise and delight customers with small gifts as part of our 'on us' customer service programme. It's something we've done for many years and Snapper has been part of this. As you have seen on social media, our customers have really enjoyed this small act of kindness.”

Levi Winchester

Christmas shopping, Toys, Waitrose Ltd.

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