01 May 2023 , 23:15
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A shopper said she was "taken aback" when a kind Asda worker stepped in after noticing her crying with her child.
Staff member Sue, who works in the Grange Road store in Ellesmere Port, Liverpool, was approached by a woman to see if a £20 note she had just taken out for her electric bill was handed in to staff.
When Sue told the customer, who had young children, nothing had been handed into staff the woman became "upset".
It was then kind-hearted Sue, who has worked for the supermarket giant for 25 years, stepped in, reports the Liverpool Echo.
Adele, the store's community champion, said: "The lady has young children, so when Sue asked her what she had needed the money for.
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The woman had lost a £20 she had taken out to pay for an electric bill during her trip to the Ellesmere Port branch of Asda (Google Maps)"The lady replied ‘for electric’. Sue, out of the kindness of her own heart, then replied ‘follow me' and took her to the cashpoint in the store, took £10 from her own bank account, and gave it to the customer."
The woman was said to be taken aback by Sue's gesture and returned to the store the following say. Adele added: The lady was taken aback by her kindness. She was so grateful that she returned to store the next day to give Sue back her £10."
Sue’s manager Caroline added: “I am so proud of Sue and her amazing random act of kindness, you are such a credit to our store.”
Caroline has nominated Sue for an Asda service superstar award.