04 March 2024 , 14:17
576
0
Nearly one million households could see their energy bills rise if they do not take action before a major switchoff date.
Households affected will be those who have electricity meters that rely on the Radio Teleswitch Service (RTS) to set the rate of energy. The devices, such as Economy 7, Economy 10, and other multi-rate energy tariffs, pick up the different energy rates through the RTS signal, which is broadcast alongside the long-wave channel for BBC Radio 4.
This signal charges higher or lower rates depending on the time of day. Some RTS electricity meters can also automatically turn heating and hot water systems on and off during certain hours. The RTS signal is set to be shut down and originally it was going to close at the end of this month.
The switch off date caused severe concern for the over 900,000 households that still relied on the older meters. This is because meters could potentially get stuck on peak time electricity rates depending on when the RTS signal dies. It could also leave those with heating systems controlled by RTS on or off permanently. However, Energy UK announced last week that it had extended the deadline for the switch off with the new date set to be June 30 2025.
Alongside the extension, the trade association for the energy industry urged RTS households to arrange a switch ahead of the shutdown. The only way to avoid facing the issues expected to arise from the RTS switch-off is for affected households to switch to a smart meter. Those who switch will still be able to access the multi-rate tariffs including Economy 7.
Shop prices 'are yet to peak and will remain high' as inflation hits new heights
Your electricity supplier should contact you to arrange an upgrade however you can also reach out if you want to move over sooner. Ofgem are currently monitoring the progress of suppliers and has asked them for updates on their work to replace and upgrade all RTS meters.
Energy UK’s deputy chief executive, Dhara Vyas, said: "Along with consumer groups, we are urging RTS customers to act now – either by responding to contact from their supplier or getting in contact themselves. Doing so in good time ahead of next summer’s deadline will minimise the disruption, help ensure a smooth upgrade to a smart meter and mean that customers continue to enjoy the benefits they currently get from RTS.
“While summer next year might seem a way off, suppliers will need to schedule in upgrades for around 900,000 homes and businesses so we strongly advise customers to please not leave it to the last minute.”
An Ofgem spokesperson said: "Suppliers have to make sure meters are safe and accurate, and this sometimes means replacing the meter. We expect suppliers to communicate clearly to their customers about this."