22 February 2024 , 15:35
1185
0
Thousands of people have been left unable to communicate after several phone networks went down across the US - with AT&T thought to be the hardest hit.
It comes after more than 31,000 members of the network reported issues by 4.30 am this morning. The company, which stands for American Telephone and Telegraph, said it is working "urgently" to sort the issue.
The outage has caused major concerns for emergency services after 911 operators warned that the outage has impacted their ability to receive calls. But the disaster doesn't stop there, as dozens of iPhone users complained that they woke up to their phone "stuck" on SOS mode.
On its website, the company boasts about its long legacy and "creating the life-saving 911 emergency system". However, authorities have stressed that members of the public have been struggling to call or text 911.
READ MORE: AT&T down LIVE: iPhone users stuck in SOS mode in major nationwide outage
Green comet last seen by Neanderthals 50,000 years ago to fly past earth tonight
iPhone users said their mobiles have been stuck on SOS mode (Getty Images/Tetra images RF)AT&T says that they have state-of-the-art tech, provide affordable internet and explain that users get the most from their network. The company has helped contribute to historic moments such helping NASA dial someone from the moon.
A description on the network's history on its website reads: "From powering the world’s first phone call in 1876 to helping NASA call a man on the moon 240,000 miles away, and creating the life-saving 911 emergency system we all depend on—connecting people for good is what we do best."
However, the latest issue has been reported in areas including New York, Washington, Montreal, Boston, Honolulu, Atlanta, Houston, Dallas, Los Angeles, Seattle and San Francisco.
Other networks including, Verizon were also disrupted this morning. Smaller networks such as Straight Talk, Boost Mobile and Consumer Cellular have reported similar issues, according to Downdetector.
Verizon said they are monitoring the situation (Getty Images)What have networks had to say about the crash ?
AT&T suggested that users should try WI-FI calling until they can get their service back. A spokesperson for the company said: "Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored.”
A spokesperson for Verizon said: "Verizon's network is operating normally. Some customers experienced issues this morning when calling or texting with customers served by another carrier. We are continuing to monitor the situation."
T-Mobile told Mirror.com that they didn't experience an outage.