05 January 2024 , 13:48
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A man has issued a warning after an Amazon driver reportedly nicked his wife's £300 Christmas present after pretending to place it on his doorstep.
Derrick Naisbitt, 52, from Littleover, Derby, claims his wife, Rosemary, was left without a present which was meant to help her mobility. He says the gift was stolen despite Amazon marking it as "delivered".
He explained that he left a sign on his door which requested for any deliveries to be left at his neighbour's house as he headed out on Christmas Eve. But when the couple arrived home they noticed the parcel wasn't left in their rear garden or with their neighbours.
Derrick said he was hoping to treat his wife to a Revitive Medic Circulation Booster, worth £289, which offers support to tired and achy legs. He wanted to give her the present as soon as possible so she could access the health benefits quickly.
Luckily, the homeowner was able to capture what happened on CCTV and realised what happened to the parcel. The footage seems to show a suspected delivery driver with a high-visibility jacket scanning the parcel, setting it down and taking a picture, before allegedly leaving again with the parcel.
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Mr Naisbitt says that he has since received a replacement parcel but no longer trusts couriers and fears the same will happen again, but he is worried he may not be awarded with a replacement if it happens a second time, reports Derbyshire Live.
Speaking on the incident, the builder's merchant worker said: "I appreciate that they have rectified the issue to an extent by sending another parcel, but that's not the point. I understand that sometimes parcels do not get delivered but I expect a courier to be truthful and not say my parcel has been delivered when it hasn't.
"My wife didn't have her present to open on Christmas Day and we were left chasing Amazon for a new parcel over the Christmas period. I just want to warn people and I want the company to take accountability for their actions."
A spokesperson for Amazon told The Mirror: "We have very high standards for the delivery service providers we work with and how they serve customers. We are investigating the incident."