28 December 2023 , 17:00
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Mischievous Labrador River was let go from her job as a guide dog because of her uncontrollable passion of chasing squirrels - but she's landed another important role.
The five-year-old pooch failed to be a guide dog because she wasn't able to curb her love for chasing squirrels, despite multiple warnings to leave the bushy-tailed creatures alone. Luckily, her strong CV and calm nature (when squirrels aren't involved) made her a perfect candidate for a brand new pilot project with the police.
River became Maidstone police station's first therapy job - responsible for helping keep vulnerable arrested people calm when they are brought into custody, including people with anxiety, depression and mental illness. The doggo was tested and became accredited as a therapy dog by the Pets as Therapy organisation in 2016, before spending time helping children in a special educational needs school.
She made such a difference that the school decided to purchase their own therapy dog and River was given the time to find a new challenge. Kent Police then spotted her potential and River was tested to ensure she had the temperament and resilience to deal with the unpredictable environment.
None of the tests included squirrel distractions and she passed with flying colours, before beginning in her new role supporting people in custody at the beginning of December in 2019.
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The force has procedures in place to ensure River remains safe, including having a handler always watching over her, access to water and food, and regular breaks.
Sergeant Ian Sutton of Kent Police coordinated the custody canine initiative. He said at the time: "We are often dealing with people in crisis and although their behaviour has resulted in arrest, they could be suffering with depression, anxiety or mental illness.
"Young people may find themselves in custody too and in some cases they are scared and daunted by the experience, whilst others may have difficulty in communicating. Being detained can exacerbate these issues and we are committed to ensure that police custody is a safe and supportive environment for both police, staff and detainees.
"River has joined the team to offer emotional support to people who are experiencing difficulties - she provides a therapeutic benefit to those in crisis and helps to counter some of the negative behaviour we sometimes experience in custody. Since beginning work with us she has had a notable positive impact on those she has spent time and the atmosphere in custody improves when she is on shift. This allows staff and officers to use their time more effectively rather than diffusing situations."